Social worker

Role Summary

The successful applicant will provide counselling and case management services to individuals, families and groups to assist with the reduction of social problems.

Main Responsibilities

1. Ensure the smooth and efficient operation of the Unit through administration of daily operations and providing a variety of case management functions to assigned clients efficiently.
2. Assist applicants in completing forms and evaluate applicants’ eligibility for departmental services.
3. Assist in planning, coordinating and implementing effective services for assigned caseload.
4. Administer awareness for the Department services, policies and procedures to individuals / organisations who contact the Department for services or inquire to ensure a proper and professional presentation of the Department and its services.
5. Report to the Supervisor any cases in which problems arise or any specialised unusual conditions of clients in a confidential and professional manner.
6. Assist with coordinating educational and recreational activities for the programmes under the Centre to ensure clients have new focuses and challenges.
7. Attend meetings, workshops and training sessions as instructed to ensure awareness of any change in policies or procedures which may be relevant to the role.
8. Maintain records, systems, databases and keep filing up to date so that complete records are available for reference.
9. Provide frontline assessment to determine clients’ mental, emotional, and social functional abilities, referral services by helping clients to resolve issues and providing advice to address clients’ needs.
10. Perform confidential intake and screening with clients, triages and review intake in consultation with specialists in order to address clients’ needs.
11. Perform any other related duties as required by Supervisor or any other senior officer in order to contribute to the effectiveness and efficiency of the Centre.

Minimum Qualifications

• Bachelor’s  Degree in Social Work or related field
• Three (3) years’ experience in social work or related field
• Valid BVI Driver’s License
• Sound knowledge of Government’s structure, policies and procedures
• Sound knowledge of relevant laws, policies and regulations
• Sound knowledge of Social Work
• Sound knowledge of relevant and current issues and trends
• Sound knowledge of working with children, elderly or disabled
• Sound knowledge of the use of standard office equipment and relevant computer applications
• Sound oral and written communication skills
• Sound knowledge of casework management, concepts and procedures
• Sound interpersonal skills including counselling and interviewing techniques
• Sound analytical and decision-making skills
• Ability to work under pressure
• Sound supervisory and management skills